landedinva
Big Bubble Blower
Reged: 02/22/06
Posts: 68
Loc: Western Loudoun, VA, USA
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After posting messages here and on cafefreecycle - and taking in all of the suggestions I received - we called and emailed Ganz/Webkinz two more times and stated in the last call that we would be calling the BBB if we didn't hear back. I received a phone call a few moments ago. They said they had a server crash around Christmas time and they are still backlogged with 90,000 calls and emails to resolve all of the issues. They "unstuck" our daughter's room, gave us a new code for the pet that we were trying to register and gave her 2000 kinzcash to buy a new room or do whatever she needed to do. DD is happy and so are her parents! Thanks for all of the suggestions! You guys are great!! 
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Terri
Independent Consultant
Kara Vita
email: landedinva@comcast.net
www.karavita.com
Sunscreen that you apply once a day*...I have it! (Imagine, no more screaming kids!)
Skin care regimens that reverse the signs of aging? I have it!
Specialized products that act like BOTOX without the needles? I have that too ... email me for more information.
Proud mom of three - ages 8, 6 and 4
Happily married since 1996 and living in Western Loudoun County, VA
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thimbleluvr
Apples and Ladybugs
Reged: 02/22/06
Posts: 1594
Loc: Nebraska
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Glad they fixed your problem. Nothing like an unhappy child who can't play with their Webkinz, huh? Maybe our issue will get cleared up eventually too. You've given me hope!
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Amy
SAHM to Annelyn, Jessica, Alex, Lyndsey and Melissa
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CleverMoms
Mama in Charge
Reged: 10/02/06
Posts: 15299
Loc: Northern Virginia
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Reminds me of the beanie baby thing... it is tough when a kid is left unhappy, these stuffed toys tend to create quite a stir though, even years later.
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Please remember to click through our links when you shop! :0)
http://www.CleverMoms.com
http://www.CleverDads.com
http://www.Cleverbabies.com
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