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landedinva
Big Bubble Blower


Reged: 02/22/06
Posts: 66
Loc: Western Loudoun, VA, USA
Webkinz - an update
      02/08/08 05:15 PM

After posting messages here and on cafefreecycle - and taking in all of the suggestions I received - we called and emailed Ganz/Webkinz two more times and stated in the last call that we would be calling the BBB if we didn't hear back. I received a phone call a few moments ago. They said they had a server crash around Christmas time and they are still backlogged with 90,000 calls and emails to resolve all of the issues. They "unstuck" our daughter's room, gave us a new code for the pet that we were trying to register and gave her 2000 kinzcash to buy a new room or do whatever she needed to do. DD is happy and so are her parents! Thanks for all of the suggestions! You guys are great!!

--------------------
Terri
Independent Consultant
Kara Vita
email: landedinva@comcast.net
www.karavita.com

Sunscreen that you apply once a day*...I have it! (Imagine, no more screaming kids!)
Skin care regimens that reverse the signs of aging? I have it!
Specialized products that act like BOTOX without the needles? I have that too ... email me for more information.

Proud mom of three - ages 8, 6 and 4
Happily married since 1996 and living in Western Loudoun County, VA

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Subject Posted by Posted on
* Webkinz - an update landedinva 02/08/08 05:15 PM
. * * Re: Webkinz - an update thimbleluvr   02/09/08 04:29 PM
. * * Re: Webkinz - an update CleverMomsAdministrator   05/05/08 11:32 AM

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